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Build a stronger
global business

From storefronts and daily operations to AI support and compliance, we give global brands the technology they need to grow with confidence.

Explore our services About
  • Storefront & operations
  • AI customer service
  • Global compliance
Revenue
$86,420
↗ 18.6%
Orders
3,842
↗ 12.4%
Conversion
4.82%
↗ 6.9%
78%
SPEED
Store health
Healthy
24/7 risk monitoring active
Core capabilities

Three core capabilities for every stage of global commerce

From product listings and payments to customer care and compliance, our products support the moments that matter across your global operations.

Brand storefront

Manage products, orders, payments, and business data in one place—and build an overseas sales channel you fully control.

Learn more →

AI customer service

AI understands shopper questions and responds naturally in real time, delivering consistent service before and after every sale.

Learn more →

Cross-border compliance

Review policies, payment risk, and privacy practices early to reduce the risk of store closures, chargebacks, and other costly disruptions.

Learn more →
Commerce operations

Full-spectrum commerce operations

Unify every operations function to cut redundant system-switching, keep the team focused on the brand, and accelerate growth.

Product & inventory management

Maintain products, categories, pricing, and inventory in one place, with bulk tools for launches, price updates, and stocktakes.

Optimized shopping experience

A smooth checkout flow that cuts drop-off and lifts conversion.

Flexible marketing campaigns

Set up coupons, discounts, and member perks in a click to drive conversion and repeat purchases.

Visual operations analytics

Bring traffic, sales, and conversion data together in one view, with a clear read on current performance and where to optimize.

AI customer service

Always-on AI support, with answers in seconds

Global shoppers often reach out after hours or during holidays. AI handles routine questions instantly and consistently, leaving your team free to resolve the conversations that need a human touch.

  • Understand shopper questions and intent automatically
  • Generate accurate, natural replies in real time
  • Support both pre-sale and post-sale conversations
  • Turn recurring questions into reusable service knowledge
Explore AI customer service
AI customer serviceEN → ZH live translation

Hi, which payment methods are available?

Translation available instantly

We accept credit cards and PayPal. Available options will appear at checkout.

A localized reply is generated in real time

Where can I track my order?

The shopper’s language is detected automatically

You can track it from your confirmation email or order page.

Every reply stays clear and consistent
Compliance by design

Build compliance in before risk becomes loss

Cross-border businesses face changing laws, platform rules, and payment controls. We combine regulatory experience with risk technology to surface issues before they become costly.

  • Product and policy review
  • Payment and transaction risk detection
  • Privacy and store-wide risk assessment
Explore compliance services
Store compliance assessmentLive analysis
91Overall score
Policies94
Payment risk88
Privacy compliance96
Marketing content86
Overall risk92
How we work

A four-step process, from discovery to ongoing support

Every stage is transparent, with goals and deliverables agreed in advance.

01

Understand the business

Clarify the brand’s current position, target markets, and priorities.

02

Shape the solution

Match the right product and service mix to your goals.

03

Implement and validate

Build the system and verify each critical workflow.

04

Support continuously

Keep operations stable after launch and monitor performance over time.

Why

Why Choose Us

We deliver more than software—we bring the technical depth to support real, sustainable growth overseas.

Built around cross-border commerce

Our team understands the realities of cross-border operations and designs products around how businesses actually work.

Dependable technology

Stable systems, accurate data, and careful attention to operational details—day after day.

A partner for the long term

We stay responsive as your business evolves, with ongoing technical support at every stage.

7×24Always-on reliability
SecureMulti-layer risk protection
AIAI-powered support
360°End-to-end risk visibility

Grow globally with confidence

One technology partner for your storefront, AI customer service, and cross-border compliance.

Contact us

Three connected capabilities for global growth

Build an efficient global operating system on a branded storefront, supported by AI customer service and cross-border compliance.

Core capabilities

Three core capabilities for every stage of global commerce

From product listings and payments to customer care and compliance, our products support the moments that matter across your global operations.

Brand storefront

Run your entire commerce chain—from listing to fulfillment—on your own storefront.

Learn more →

AI customer service

Understand and reply instantly, so shoppers never wait.

Learn more →

Cross-border compliance

Identify risks across policies and privacy practices, with clear recommendations for remediation.

Learn more →
Connected capabilities

Connected capabilities for global operations

The storefront supports operations, customer service connects with shoppers, and compliance protects the business foundation—three capabilities working together for stable global growth.

  • Give service teams order context for more relevant support
  • Respond promptly and deliver a consistent experience before and after every sale
  • Review products, content, and site policies to address risk proactively
Brand storefront AI customer service Cross-border compliance Global operating system
Business value

Technology should deliver measurable business value

Features only matter when they improve the business. We focus on three outcomes: efficiency, experience, and operational resilience.

Operate more efficiently

Manage products and orders together to reduce system switching and repetitive work.

Create a better customer experience

A smooth buying journey and timely support help your brand feel polished and dependable.

Operate globally with greater confidence

Identify site compliance risks early and protect your operations with clear remediation guidance.

An end-to-end product ecosystem

Improve operations, elevate customer experience, and drive growth through technology.

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Build a storefront that truly belongs to your brand

Leave platform dependence behind. Own the full chain from listing to settlement, and let every sale become lasting brand equity.

Commerce platform

Manage global commerce from one admin platform

Products, orders, payments, and data all live in one place, giving shoppers a smooth experience and your team an efficient way to operate.

  • Detailed product and inventory control
  • A smooth browse-to-buy journey
  • Multi-market, multi-currency payments
  • Real-time business data
  • Fulfillment and shipment tracking
· STORESearch  ·  Cart (2)
New collection

Designed for
everyday life.

Premium essentials made for modern life.

Shop now
Global experience

A better buying experience that converts

International shoppers often abandon checkout when uncertainty gets in the way. We refine every step—from browsing and checkout to payment and order tracking—to keep the journey clear and reassuring.

  • Clear product information and a direct path to purchase
  • Checkout and payment methods tailored to each market
  • Timely order updates that keep shoppers informed
  • Conversion performance without compromising security
Global checkout experience

Checkout

Order total$128.00
Shipping destinationUnited States
Payment methodCard ···· 8826
Pay securely · $128.00
  • Encrypted
  • Secure payment
  • Order tracking
Growth insights

See performance clearly and know where to grow

Track sales, orders, conversion, and traffic in one dashboard. High-potential products and markets stand out, giving your team a clearer next move.

  • See revenue, order, and conversion trends at a glance
  • Spot high-value products and priority markets quickly
  • Understand traffic sources and conversion performance
  • Keep refining strategy with real data
Sales figures Marketing · Cases
1k6000 MayJunJul AugSepOct $27,632

Your storefront, your customer journey

Connect products, shoppers, and payments to build a stronger foundation for global growth.

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Customer service that bridges time zones and languages

Across pre-sale and after-sale scenarios, AI reads each shopper question and replies instantly with natural, accurate answers—so every inquiry gets a timely response.

Service capabilities

Intelligent support from understanding to resolution

Build a consistent service flow around common cross-border shopping questions, shorten waits, and let human agents focus on the more complex issues.

Available 24/7

Keep responding through nights, weekends, and holidays so shoppers are never left waiting.

Accurate intent recognition

Understand product questions, order inquiries, and after-sale needs to identify issues quickly.

Natural multilingual communication

Generate clear, natural replies for different markets and reduce miscommunication.

A growing service knowledge base

Capture frequent questions and approved answers to keep service consistent.

Human + AI

AI responds quickly while people handle complexity

AI handles repetitive, high-volume questions first, then hands complex issues to human agents with the full conversation context.

  • Automate common replies and reduce repetitive work
  • Use order context to provide more relevant replies
  • Hand complex issues to people with full context
  • Standardize service and improve team efficiency
AI customer serviceEN → ZH live translation

Hi, which payment methods are available?

Translation available instantly

We accept credit cards and PayPal. Available options will appear at checkout.

A localized reply is generated in real time

Where can I track my order?

Every reply stays clear and consistent

You can track it from your confirmation email or order page.

Every reply stays clear and consistent
Service scenarios

Support across pre-sale, order, and after-sale scenarios

Give shoppers a consistent experience from product questions to order updates and after-sale support.

Pre-sale assistance

Answer common questions about product details, sizing, availability, and delivery coverage.

Order assistance

Use order status to answer questions about shipping progress, tracking, and information changes.

After-sale support

Provide return and exchange guidance, answer usage questions, and hand complex cases to people.

Continuous improvement

Service improves as knowledge grows

Turn common questions, strong replies, and service experience into reusable knowledge so AI stays aligned with the brand.

  • Summarize frequent inquiries and identify knowledge gaps
  • Maintain brand language and a consistent reply style
  • Keep improving answers with real service scenarios
  • Turn human expertise into reusable team capability
Business insightsLast 30 days
Revenue
$86,420
↗ 18.6%
Orders
3,842
↗ 12.4%
Conversion
4.82%
↗ 6.9%

Make AI a dependable partner

Deliver a reliable, seamless experience to global shoppers with faster responses and consistent standards.

Contact us

Cross-border compliance that keeps global risks at bay

From compliance oversights to store suspension and delisting, it can take just one unnoticed risk. We help brands identify issues early, remediate quickly, and protect the foundations of global operations.

Service coverage

A comprehensive review across five dimensions

We review content, transactions, and data in the context of your real operation, then provide practical recommendations for every issue found.

01

Products & policies

Check product information and site policies for consistency and completeness.

02

Payment controls

Monitor transaction flows, payment rules, and high-risk signals.

03

Privacy compliance

Review data collection practices and disclosures of user rights.

04

Marketing content

Identify potential risk in claims, imagery, and promotional content.

05

Store-wide risk

Assess everything from domain and contact details to overall business consistency.

Service process

Accurate risk detection, closed-loop remediation

Compliance goes beyond paperwork—it advances with your real operations. Risks are traceable, fixes are actionable.

  • Custom analysis built on your real operations, never a generic template
  • Tiered risk control that tackles critical risks first
  • Deliver executable remediation plans
01

Business information review

Review sites, products, markets, and transaction models to define the compliance scope.

02

Multi-dimensional risk identification

Check policies, payments, privacy, and store-wide operations for hidden risks.

03

Risk prioritization

Classify risks by impact and separate urgent remediation from routine optimization.

04

Remediation support

Provide actionable plans and support the implementation of compliance improvements.

Continuous protection

Ongoing monitoring, not a one-time assessment

A single review cannot cover an entire operating cycle. Automated inspections and alerts keep watch for emerging risk over time.

Product monitoring

Regularly scan product keywords, trademark information, imagery, and policy pages to catch early warning signs.

Risk alerts

Monitor anomalies and high-risk indicators continuously, notify merchants immediately, and track remediation through completion.

Store compliance assessmentLive analysis
91Overall score
Policies94
Payment risk88
Privacy compliance96
Marketing content86
Overall risk92

Control risk and expand with confidence

Professional analysis and a clear remediation path help brands grow internationally with confidence.

Contact us

The most reliable technology backbone for brands going global

From storefront setup and operations to compliance and risk control, our full-chain technology capabilities support every step of your cross-border brand.

Who we are

We understand global commerce—and believe in the lasting value of technology

We work closely with the realities of global brands, continually strengthening our products across storefronts, AI customer service, and compliance.

We care about every detail that shapes operating efficiency and the shopper experience. As brands grow across borders, is here as a dependable long-term technology partner.

ROY Intelligence global commerce network illustration
Our focus

Technology built around global growth

We focus on the connected capabilities that help modern brands operate confidently across markets.

Commerce foundations

Storefront and operating tools designed around the realities of global selling.

Intelligent support

AI-assisted customer service that helps brands respond clearly across time zones and languages.

Compliance-minded growth

Practical risk visibility and guidance for brands entering and operating in new markets.

Our values

Our values

Customer value

Start with the customer’s real business problem and measure our value by the outcome.

Professional and dependable

Respect the rules, care about the details, and earn trust through consistently reliable delivery.

Always evolving

Stay alert to shifts in technology and global markets, and keep improving through continuous learning.

Technology for global growth

Reliability, intelligence, and compliance are the foundations we build for global commerce.

Contact us

Build thoughtful technology for a global future

We value clear thinking, dependable execution, and people who care about solving real business problems.

Work with us

Start a conversation

We do not currently publish a fixed list of openings. If your experience aligns with our work, introduce yourself and tell us what you would like to build.

Product and engineering

We are interested in people who can turn complex commerce, customer-service, and compliance challenges into dependable products.

Partnerships and operations

We welcome experience that helps brands enter markets, serve customers, and operate responsibly across borders.

Introduce yourself

Send a short introduction and your résumé or portfolio. We will reply when there is a relevant opportunity.

Contact email
Work with us

Bring your perspective to global commerce

Tell us what you care about, what you have built, and where you think technology can make global business work better.

Email us:

The most reliable technology backbone for brands going global

From storefront setup and operations to compliance and risk control, our full-chain technology capabilities support every step of your cross-border brand.

Business inquiries

Talk to us about storefront development, AI customer service, compliance, or any other cross-border commerce technology need.

Company email
Company address
Global · Technology · Growth

We build technology for cross-border commerce and help brands expand internationally with confidence—as a partner for the long term.

Let’s talk about your next market

Tell us where you want to grow and we will map the storefront, service, and compliance work it takes to get there.

Email us:

Privacy Policy

We respect and protect the privacy and data security of every visitor.

Privacy Policy of

(“”, “we”, or “us”) takes the privacy and personal information security of every user of our platform and related online services seriously. To provide relevant, high-quality, and personalized services and product experiences, we collect, use, store, transfer, and, where necessary, disclose personal information lawfully and in accordance with this Privacy Policy.

We manage personal information with care, prudence, and accountability and observe strict information-security obligations. Except where expressly described in this Privacy Policy, we will not disclose, share, transfer, or otherwise provide your personal information to a third party without your prior explicit consent.

We may update this Privacy Policy as our business and platform evolve or as laws, regulations, and regulatory requirements change. By registering, signing in, using services, and accepting the Terms of Service, you acknowledge that you have read, understood, and voluntarily accepted this Privacy Policy. This Policy forms an integral part of the Terms of Service and has the same legal effect.

1. Scope

This Privacy Policy applies to all users of the platform, including registered users, visitors, and anyone who uses our websites, clients, mini programs, or related services. The categories of information covered include:

1. Registration information: Personal registration information that you submit when creating an account, excluding public business information—such as company names and registration details—that merchants are legally required to disclose.

2. Automatically collected device and access information: When you access or use our websites and online services, our systems may automatically receive and record device and usage data. This may include your IP address, browser type and version, system language, access time and duration, pages viewed, device characteristics, network environment, and service interactions. We may also use cookies and similar technologies (collectively, “tracking technologies”) to record device, network, and usage information. We use this information for internal service improvement, debugging, and operational analysis; it is not intended to identify a specific individual on its own.

3. Lawfully obtained third-party data: Personal data received through lawful commercial channels or established partners where appropriate authorization permits its use. We collect and use such data in accordance with applicable law and the relevant authorization.

Exceptions: this Privacy Policy does not apply to the following information

(1) Keywords and search content that you actively enter when using search features on the platform;

(2) Public information and activity data that you post or generate on the platform, including participation records, transaction information, reviews, messages, and other publicly displayed data;

(3) Records of conduct that violates applicable laws, public order, accepted standards, or platform rules, together with records of lawful controls, penalties, service restrictions, and related measures taken in response.

2. How We Use Information

We use personal information in accordance with the principles of lawfulness, fairness, necessity, and good faith. Uses are limited to legitimate purposes, including the following:

1. Legitimate internal use: We use collected personal information only for lawful internal business and operational purposes. These may include improving product features and online services, enhancing user experience, compiling operational data, conducting internal analytics and industry research, preventing cyber risk and unlawful activity, protecting account security, providing customer support and maintenance, cooperating with lawful investigations and regulatory obligations, and fulfilling agreed advertising-service commitments.

2. Restrictions on third-party sharing: We do not sell, rent, share, transfer, or trade your personal information with unrelated third parties without your prior explicit consent. Information may be provided where a third party works with us or our affiliates to deliver necessary platform, technical, operational, or maintenance services and is bound by strict confidentiality and data-compliance agreements. When that service ends, the third party must stop accessing and using the information, delete relevant user data, and permanently relinquish access.

3. Prohibition on unlawful third-party collection or use: Third parties may not collect, edit, alter, sell, or distribute personal information through scraping, intrusion, theft, malicious collection, or other unlawful means. If we identify such conduct, we may terminate the relevant service agreement, suspend the account, and pursue available legal remedies.

4. Personalized communications: To make our services more relevant, we may use personal information and usage data to show products, service updates, or announcements that may interest you. We will obtain separate, explicit consent before sharing information with an authorized third party for its own product or service communications. You may disable personalized communications at any time.

3. Storage and Transfer

Personal information and related data we collect are stored on compliant servers operated by us or our affiliates. To maintain service stability, support users across regions, and meet international operational and technical needs, your information may be transferred to servers outside your country or region and may be stored, accessed, displayed, or otherwise lawfully processed there.

We handle cross-border transfers, storage, and processing in accordance with applicable data-transfer and personal-information laws and regulatory requirements. We use appropriate safeguards to protect the security and integrity of information and reduce the risk of unauthorized disclosure or misuse.

4. Cookies and Similar Technologies

When you use our websites and related services, we may use cookies and similar technologies to improve your experience, simplify interactions, and keep platform features working properly. Cookies are small text files used to record preferences and device or access information. They do not run programs, install viruses, or extract private device data; they are used to improve service efficiency and user experience.

1. How cookies are used: Unless you decline cookies, we may set and read them on your device to support account sign-in, platform features, saved preferences, and a more personalized experience. We may also use them for service improvement and other lawful operational purposes.

2. Your choices: You may accept or reject cookies and similar tracking technologies. You can change your browser or device settings to delete stored data and disable future tracking. Please note: Rejecting cookies or clearing related data may prevent certain features from working as intended. For example, sign-in status or preferences may not be retained, some pages may not load correctly, or certain controls may become unavailable. These are normal technical limitations.

3. Application of this Policy: All user data, device information, and access records collected through our cookies or similar technologies are governed by this Privacy Policy and are managed, used, stored, and protected accordingly.

5. Do Not Track Signals

Some browsers and devices offer a Do Not Track setting that sends websites a signal requesting that activity not be tracked. Because there is currently no consistent industry or technical standard governing how these signals should be recognized or applied, our services do not currently respond to Do Not Track signals. We will continue to follow industry and regulatory developments and update our approach when a common standard emerges.

6. Information Security

We take information security seriously and maintain layered safeguards designed to prevent loss, disclosure, alteration, misuse, or destruction of personal information.

1. Account protection: Platform accounts are protected by dedicated security measures. Passwords and sensitive information are encrypted in storage and transit to reduce the risk of exposure in plain text.

2. Comprehensive security controls: We combine encryption, access controls, physical safeguards, data masking, access-log audits, and real-time risk monitoring. These technical and organizational controls protect information throughout access, use, transfer, and storage and help prevent unauthorized access, alteration, misuse, disclosure, accidental loss, and damage.

3. Security notice: Although we use comprehensive safeguards, no internet environment or security system can eliminate every risk. Please protect your account, password, and device information and take reasonable steps to safeguard your privacy.

7. Data Retention

We retain personal information according to the principles of necessity and lawful retention periods. Unless law, regulation, industry requirements, or our service agreement requires otherwise, we retain relevant data obtained through lawful partner channels while you continue to use the platform.

During retention, we may mask, anonymize, or aggregate personal information and retain non-identifying aggregate data for lawful operational purposes. These may include internal analysis, service improvement, legal compliance, dispute resolution, enforcement of service agreements, and regulatory reviews.

We keep personal information only for the shortest period necessary to fulfill the service, operational, or compliance purposes described in this Policy. When the purpose is fulfilled, the service ends, or the retention period expires, we delete, anonymize, or destroy the information as required by law, unless a longer mandatory retention period applies.

8. Updates to This Policy

We may revise this Privacy Policy as our business or platform changes or as laws and regulatory requirements evolve. We will provide notice through platform announcements, pop-ups, in-product notices, or another reasonable method. The updated Policy takes effect when published. Your continued use of our services after an update indicates acceptance of the revised terms.

9. General Provisions

This Privacy Policy and any dispute concerning its interpretation or enforcement are governed by the laws and regulations of the State of California, United States. If any provision becomes invalid due to a change in law, the remaining provisions remain in effect.

Last updated:

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